Reference

Terms and Conditions That Govern Your 616jili Account

These terms set out the rules for using your 616jili account, including how deposits via GCash, Maya, and InstaPay are handled, what you can and cannot do on the platform, and how we resolve disputes.

Account eligibility appliesGCash, Maya, InstaPay coveredPhilippines-applicable termsAccount security obligationsDispute resolution process

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What These Terms Actually Cover

616jili Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open an account with us, you agree to use it only as permitted under these terms and where local law in the Philippines allows. Your account is personal — it cannot be transferred, shared, or used to process transactions on behalf of anyone else.

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Deposits made through GCash, Maya, or InstaPay are credited to your account wallet and are subject to the transaction limits shown at the cashier screen at the time of deposit. Withdrawals follow a verification step: we confirm the receiving e-wallet or bank account matches the one
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registered to your profile before any funds are released. If we identify activity that appears inconsistent with personal use — for example, repeated round-number transfers or mismatched account details — we may pause the account and request supporting documents. These terms may be updated; when they
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are, we will post the revised version here and the continued use of your account after that date means you accept the changes. If any section of these terms is found to be unenforceable under Philippine law, the remaining sections stay in effect. For questions about
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a specific clause, reach our support team through the live chat channel available from the account menu.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

CONTACT CHANNELS

How to Reach Us About These Terms

If a clause in these terms is unclear or you need to raise a concern about your account under this policy, you have three direct ways to get a response. Each channel is staffed by agents who can access your account record and escalate where needed — we do not redirect policy questions to a generic help page.

Team online

Live Chat

Open the chat icon from your account menu. Share your account ID and the specific clause or transaction you are asking about so we can pull the right record immediately.

Email Support

Send a message to our support address listed in the account help section. Include your registered mobile number and a short description of the terms issue you need resolved.

In-App Help

From the account settings screen on mobile, tap Help and select Terms Query. You can attach a screenshot of the transaction or clause you are querying directly from your phone.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We hold account data and transaction records according to the retention periods required under applicable Philippine data regulations. Here is how we handle the key areas these terms touch — from your account security obligations to how you can request a change or correction.

Account Security

You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact live chat immediately and we will lock the account while we investigate.

Data Retention

Transaction records — including GCash, Maya, and InstaPay deposit and withdrawal logs — are retained for the period required by applicable regulations and are available to you on request.

Requesting Corrections

To correct a registered detail — such as your linked e-wallet number or account name — submit a request through live chat or email with a valid ID. Changes are processed after identity verification.

Policy Contact

For formal queries about how these terms apply to your account, address them to our support team in writing via the email channel. We acknowledge all written queries within our stated response window.

Questions About the 616jili Terms and Conditions

These are the questions we hear most often about how these terms work in practice — covering account eligibility, payment rules, and what happens when something is disputed.

These terms apply to anyone who opens and uses a 616jili account. Access is available only where local law in the Philippines permits and only to eligible account holders.

Yes. GCash, Maya, and InstaPay are recognised payment methods under these terms. Your e-wallet account must be registered in your own name and match the details on your 616jili account.

Depending on the breach, we may restrict, suspend, or close your account. Any funds tied to a confirmed breach of these terms may be withheld while we investigate and document the case.

We post the updated version on this page with a revised effective date. Continuing to use your account after that date means you accept the new version — so check back if you see a notice in your account.

No. Your account is personal and non-transferable under these terms. Using your account to process deposits or withdrawals on behalf of another person is a breach of this policy.

Raise a dispute through live chat or email within a reasonable time of the transaction. Include your account ID, the transaction date, and the amount. We will review your GCash, Maya, or InstaPay record and respond in writing.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPerya Color Game Beginner Basics Info616jili Deposits and Withdrawals InfoPrivacy Policy

Terms and Conditions That Govern Your 616jili Account

How to Reach Us About These Terms

Live Chat

Email Support

In-App Help

Account Security and Your Rights Under These Terms

Account Security

Data Retention

Requesting Corrections

Policy Contact

Questions About the 616jili Terms and Conditions

01 Who do these terms apply to?

02 Can I use GCash or Maya to deposit and withdraw under these terms?

03 What happens if I break a rule in the terms?

04 How will I know if the terms have been updated?

05 Can I transfer my account to someone else?

06 How do I dispute a transaction under these terms?

Terms & Conditions

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